Voice Response Unit (VRU)

The “Working F.O.R. You” VRU is Franklin-Oil Region Credit Union’s 24-hour phone banking system that is available to all members, free of charge. VRU safely allows you to process real-time transactions by simply calling (814) 432-2846 and following the automated prompts. Here are a few things to remember when using the VRU system:

The system requires you to input your membership number in a special format that you will receive at account opening.
Your initial access code will be a 4 digit number you will receive at account opening. We strongly recommend changing this to a secure 4 digit number that only you know. This can be completed by calling the VRU and following the automated prompts.
VRU allows you to obtain account balances, transfer funds between your sub-accounts, make loan payments, or request to have a check withdrawal sent to your home address.

Don’t forget–You can always contact the credit union with any questions you may have.